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Best Practices  Logo: California Business Leadership Network

CABLN companies are engaged in sharing the practices that enable them to effectively employ people with disabilities. Some examples of these practices are highlighted in this section.

Awards - a listing of Awards given out to companies for Best Practices

(If you have a "Best Practice" that you would like to submit for this section, click here.)

Focus Area Description Company Contact
Recruiting Transitional Employment Program State Compensation Insurance Fund Email
Temporary Employment Opportunities State Compensation Insurance Fund Email
Outreach Recruiting Bank of America Not available
Outreach Recruiting/Entry Training Discover Card Susan Blair Mather
Project Coordinator
DiscoverCard Financial Services/ BOOST Program
Email
Hiring      
Accommodating President's Fund for Accommodation Costs Lockheed-Martin Email
Corporate Disability Accommodation Fund Bank of America Not Available
Supervising      
Retaining Disability Advisory Committee State Compensation Insurance Fund Email
Return To Work Bank of America Not Available
Training/Advancing      
Legal ADA Task Force Bank of America Not Available
Workforce Development Abilities Scholarship Program Bank of America Not Available
Overall Policy Corporate Disability Resources Bank of America Not Available
Disability Awareness Recruiter Training Cisco Systems Not Available
Online Training and Resource Guide Oracle Email
Online Etiquette Guide State Fund Email
Disability Awareness "Kit" Bank of America Not Available
Educational Seminar Nordstrom Not Available

 


 

Transitional Employment Programs (TEP):


For over ten years, State Compensation Insurance Fund has partnered with San Francisco Vocational Services to provide opportunities for individuals with disabilities. Participants acquire and polish state-of-the-art business skills while working in paid positions in various departments of this large workers' compensation insurance company. At the same time, State Fund has a ready supply of workers available to accomplish critical tasks, special projects or serve as a contingent workforce for absent employees. More than 300 participants have successfully completed this work/training program and more than 70 have gone on to productive employment with State Fund or other Bay Area employers. The initial success of TEP can be attributed to the strong support of the company's CEO. Since the services delivered are well-conceived and well-executed, TEP enjoys an exceptional reputation at State Fund and continues to receive strong support from senior management.

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Temporary Employment Opportunities:


State Compensation Insurance Fund partially resolved its ongoing critical need for clerical employees in its San Jose District Office by working with Project HIRED, which specializes in the recruitment and hiring of people with disabilities. On a regular basis, eight staffers from this organization are on site performing essential tasks. Not only have these individuals helped accomplish the work that needs doing, but their presence has increased disability awareness throughout the office. Receptive management, disability awareness training for supervisors directly involved, and ongoing support from both Project HIRED staff and State Fund's Equal Employment Unit are the elements that have made this a "best practice" at State Fund.


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President's Account Fund


To ensure that job accommodation costs are not a barrier to hiring any applicant with a disability, Lockheed Martin has established a "President's Account" for job accommodation costs that exceed $3000/individual/year. The first $3000 were deemed reasonable to be born by the department into which the individual is hired. Any excess is billed directly to the President's Account - and is not a cost to that department. All job accommodation expenses are also reviewed by a Job Accommodation Review Committee to ensure reasonableness of cost.

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Disability Advisory Committee


Years ago, State Compensation Insurance Fund established a Disability Advisory Committee (DAC). It is composed of Fund employees from all levels and meets quarterly to serve in an advisory capacity on issues that concern employees with disabilities. The DAC also facilitates communication of equal employment goals and accomplishments related to employment of persons with disabilities at the Fund, assists in recruitment and upward mobility activities and acts to heighten sensitivity and awareness about disability issues among co-workers, supervisors and management at State Fund.

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Corporate Disability Resources


Established in 1998 as a component of our Corporate Equal Opportunity Department, this group provides comprehensive, corporate-wide strategies designed to anticipate and respond to the needs of our associates with disabilities. The overall objective of the function is to provide the company guidance on the ADA and other applicable disability laws as well as influence and shape the company’s many programs, products and services designed to enhance the experience of our associates with disabilities. Corporate Disability Resources’ strategy is to develop and foster programs, practices and processes that address systemic barriers to employing people with disabilities.

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Corporate Disability Accommodation Fund


The DAF is a centralized resource allocated to provide financial assistance to the lines of business in meeting the needs of eligible associates and applicants who may need an accommodation. The objective of the DAF is to eliminate any barriers to employment by providing the financial resources necessary to ensure reasonable accommodations are available to people with disabilities.

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Return to Work Program


The Return to Work program is a key component of the bank’s disability program that provides integrated services to help managers and associates deal with work-related and non-work related injuries and disabilities. The group is comprised of trained specialists who provide comprehensive disability case management, consulting services, and accommodation evaluations and implementation.

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ADA Task Force


An intricate component of our corporate infrastructure established to ensure a forum for ADA related concerns and issues to be identified and addressed. This cross-functional team of individuals provides a coordinated and consistent approach to the organization’s evolving needs and opportunities in the employment of people with disabilities.

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Abilities Scholarship Program


In an effort to further develop a more diverse workforce, Bank of America promotes greater educational access for people with disabilities through the Abilities Scholarship Program. Up to $200,000 has been earmarked to assist students with disabilities living or attending school within the 22 states the company does business. These programs are designed to provide students with educational opportunities that will prepare them with the skills necessary to become a successful part of the workforce. As a result of this program we have been able to establish internships with some of the students which later result in full time employment with the Bank.

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Outreach and Recruitment Activities


Bank of America’s staffing department works closely with various state and local agencies to provide people with disabilities equal access to the company’s many employment opportunities. Open positions and job postings are sent out on a monthly basis to dozens of agencies within the community to ensure people with disabilities are included in our applicant pools. Staffing has developed "targeted" relationships with certain organizations that provide vocational services to individuals with disabilities such as Bridges, Toolworks, Easter Seals, etc., to foster and develop ongoing relationships that assist in the hiring of individual with disabilities. Additionally, University Relations and Corporate Disability Resources work together to ensure students with disabilities are considered for our internship opportunities. Many of the interns are former recipients of our Abilities Scholarship.

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Recruiter Training


Cisco Systems, in 2000, undertook a significant initiative to educate its Recruiters on disability issues. The objectives were: 1. To promote greater awareness about people with disabilities 2. To explore issues relating to disabled applicants and employees in the workplace. 3. to develop strategies on accommodating individuals with disabilities in the workplace.

Cisco defined its desired outcomes as: 1. Building a "comfort level" for all staffing members when interviewing and hiring people with disabilities. 2. Breaking down barriers and stereotypes that provide them from advancing in the hiring process. 3. Building excitement around assistive technology.

To achieve this, they implemented a three-part Process:

1) "Mandatory" recruiter training. Given the option of two separate dates, 150 Recruiters, Coordinators and Staffing Managers attended a 2-hour training. These sessions, led by trainer Lance Dawson (see Speakers) , focused largely on disability etiquette. One session was recorded and is available "on demand" on Cisco's intranet.

2) Keynote event and Vendor Fair. This special event featured Geri Jewel's (see Speakers) "Same Walk, Different Streets" presentation and a vendor fair from 12 different community organizations that serve people with disabilities or provide assistive technology. The event was open to all employees in the company.

3) Follow-Up. A "Persons with Disabilities Resource Guide" was published on Cisco's Intranet with information on disability etiquette, specific disabilities, reasonable accommodations, etc.

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Online Training and Resource Guide

Oracle has developed an interactive Online training course for its managers on the requirements of the ADA. Available on its Intranet, the course contains the fundamental tenants of the ADA, Oracle's commitment to effectively employing people with disabilities, and internal disability-related resources.

Oracle has also developed an extensive "Disability Resource Guide" on its Intranet. This guide is an effective tool for employees seeking information on how to work effectively with people with disabilities throughout the processes of  recruiting, interviewing, employing, accommodating, etc.

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Online Etiquette Guide

For the 2001 National Disability Employment Awareness Month, State Compensation Insurance Fund launched a special site on their corporate Intranet that covers all the basic information that employees need to know to interact effectively with coworkers and/or customers with disabilities.

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Disability Awareness "Kit"

The Bank of America had developed a "Kit" that is available to B of A employees throughout the country. It is an extensive collection of information on disability-related issues and resources.

Among other useful and informative materials, it includes copies of the B of A's Disability Awareness Guide, ADA Basics, Interviewing and Hiring Guidelines, Reasonable Accommodations, and Managing Guidelines. It additionally includes brochures from and publications from organizations like the Office of Disability and Employment Policy, a copy of the video Ten Commandments of Communicating with People with Disabilities, and a copy of a "lifestyle magazine" for people with disabilities.

This Kit is a very thorough resource for any in the bank who wants to hold an informational seminar on disability issues.

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Educational Seminar

In Northern California, Nordstrom developed a one-day training seminar on disability awareness for all of its HR staff.

Major components of the seminar included: A presentation on disability etiquette by Lance Dawson (see Speakers), a presentation from a fashion model with a disability, ( a young woman who uses a wheelchair), a presentation from a gentleman who personally uses crutches and has worked for years on issues of disability and employment, and a video presentation of Ten Commandments of Communicating with People with Disabilities.

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AWARDS

 IT Works Ability Awards
The Information Technology Association of America (ITAA), the nation's leading IT industry association, in cooperation with the University of Iowa Law, Health Policy & Disability Center's 'IT Works' project, has established the IT Works Ability Awards, a national awards program recognizing IT firms that have developed effective strategies to promote the employment and advancement of people with disabilities. 'Our research shows demand for skilled and trained information technology (IT) workers,' said ITAA President Harris N. Miller. 'Research also shows the percentage of working individuals with disabilities in high tech careers is substantially lower than the percentage of working people without a disability. By placing a spotlight on innovative hiring and advancement programs in this area, we hope to increase the number of individuals with disabilities in IT-related positions.' Details Here

 

 

 

 

 

 

 

 

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