Resources: Customer Service Issues, California Business Leadership Network


	*California companies collaborating to more effectively employ people with disabilities*

Local Areas:

This site
generously
sponsored by

Diversity World

Resources:
Customer Service

TOPIC:	RESOURCE:
Manual/Guidelines	The Customer Service Standard For People With Disabilities is a comprehensive set of guidelines published by the Canadian Standards Association.
Serving Deaf, Deafened and Hard of Hearing Retail Customers	The Canadian Hearing Society has developed helpful online resources: Guide for retail businesses, Guide for Restaurants, and Guide for Medical Services

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